IT SUPPORT PLANS

The IT Connection offers several support options to better serve an array of clients with different IT needs. We offer on demand IT support services as well as 3 levels of monthly IT support packages. Choose the level of support services that fits your personal or business needs.

Cloud and Server Management

Does your server need an upgrade? Is it time to move your business to the Cloud? The IT Connection can help you to deploy new server infrastructures as well as upgrade existing equipment by migrating to new on-premise systems and technology, or even hybrid solutions with a mix of Cloud and on-premise systems. Contact us today for a free consultation!

Servers

Desktop and Laptop Computers

Controlling your company’s computers and devices is an essential part of any network.  Let us help you maintain and secure your system. Not sure what your employees are doing all day?  We’d be happy to help you monitor their activity both online and off.

Are you looking to upgrade your old PC? Let us build one for you. Custom built computers are typically more reliable than store bought computers. This is because we can pick all the parts, enabling us to choose top-of-the-line components rather than the components that manufacturers can get at a bulk discount. Contact us for a free quote today!

Networks

Everybody wants solid, secure internet access; this is an absolute necessity for businesses. Here at The IT Connection, we can provide you with a strong network, or update your current system to run better than ever before. Contact us today so we can provide the perfect solution to your network problems!

VoIP Phone Systems

The IT Connection supports more than just computers – we can install voice over IP phone systems for you! We use PBX and 3CX systems to drastically reduce telephone bills. Contact us today to set up a cost effective, internet based phone system for your company.

Phone Systems

3CX Communications System

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

Here is a breakdown of why 3CX is the solution for your business:

  • Telephony: Web client and mobile apps for remote working
  • Video: Included in your system, no add-ons needed
  • Live Chat: Talk with your customers in real time via your website or WhatsApp!
  • SMS: Allow your customers to interact with you instantly
  • Integrations: CRMs and Microsoft 365
  • Low Cost: Save on your phone bills, add ons and hardware
  • Flexible: Keep your numbers, choose your phones and your provider
  • Secure: 3CX includes advanced security features
  • Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!
  • Backed by the vendor, supported by us
  • 600,000+ customers globally

You can trial a fully equipped 3CX System today! Just follow this link:
https://www.3cx.com/phone-system/download-phone-system/?resellerId=225328

3CX

Backups

Are you confident in your server is backup system? At The I.T. Connection, we offer customized backup solutions to ensure your data is secure and recoverable in the event of a disaster. We are proud to partner with industry-leading services like VEEAM, Cove, and Carbonite, providing robust and reliable backup options tailored to your unique needs. Whether you are interested in exploring what VEEAM, Cove, and Carbonite can offer your company or need an assessment of your current backup strategy, we are here to help you design and deploy a backup system that fits your specific requirements.

Backups

Your Partner in Educational Excellence

At The I.T. Connection, we specialize in providing top-notch educational software and support tailored for educational institutions. Our comprehensive solutions are designed to enhance learning experiences, streamline administrative processes, and ensure seamless integration of technology in the classroom. From software installation and customization to ongoing technical support and training, we are committed to helping schools, colleges, and universities harness the power of technology to achieve their educational goals. Partner with us to transform your institution’s digital landscape and empower your educators and students with the tools they need for success.

The I.T. Connection specializes in providing top-notch educational software and support tailored for educational institutions.

Website Development and Hosting

Need help making a sleek, user-friendly website? Our staff has 19+ years of experience with web design and development. In addition, we can host your site.

websites

Security Awareness Training

While we can give you all the best software and protection, you or your company may still be susceptible to viruses and malware. In 2016, Wombat Security Technologies took a survey and found that 85% of people surveyed had fallen victim to a phishing attack in 2015, a 13% increase from 2014. Phishing attacks are becoming more and more common, and they are not always as obvious as the typical “Click here for a free iPhone!” The greatest threat to your security is a lack of education. For this reason, on top of our excellent protection, we can provide you with Security Awareness Training in the form of short videos or an in-house presentation for your employees. Either way, you will receive an extensive education on how to keep yourself safe from phishing attacks. Fill out the following form and we can set up a safe, simulated “phishing attack” for your company, free of charge. We’ll send you a report to let you know how many of your employees fall victim!